Frequently Asked Questions

Frequently Asked Questions

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General Questions

What is the Playbrush Smart and the Playbrush Smart Sonic?

Playbrush Smart is an intelligent attachment for your manual toothbrush, that connects to interactive gaming apps on a smartphone or tablet (Android & Apple) and motivates children to brush for long enough and all around their mouths.

Playbrush Smart Sonic is a fully integrated electric toothbrush, that connects to interactive gaming apps and motivates children to brush for long enough and all around their mouths.

How do the Playbrush Smart and the Playbrush Smart Sonic work and what are their features?

Playbrush Smart is a highly interactive attachment for manual toothbrushes (action & reaction), which measures speed, duration and position to be able to get good brushing feedback. The algorithm is designed in a way that kids brush all around their mouth using an unique reward scheme (medals) makes kids want to come back (regularity).

It is a little bit like magic: You simply place your normal manual toothbrush into the Playbrush Smart gadget and the toothbrush immediately turns into a gaming controller. Now, you can start a Playbrush game on a smartphone or tablet and the Playbrush Smart  device automatically connects. Henceforth, your children (and maybe even yourself) will be able to solve fun & instructional challenges whilst brushing their teeth. You will find further information in the Playbrush Smart manual.

1. Put the toothbrush into Playbrush Smart    

2. Start the app on your phone, 

3. Start brushing as well as you can to score points, 

4. You are a star brusher.

Playbrush Smart Sonic as a superstar: The Playbrush Smart Sonic translates brushing movements into playing fun games, evaluates brushing and monitor data over time, measures pressure, position, duration & regularity. Playbrush Smart Sonic has 17000 strokes per minute with extra soft indicator bristles. Includes also in-game audio instructions and quick statistics, a medal system and worldwide leaderboards. The Playbrush Smart Sonic is waterproof, of course!

1. Charge Playbrush Smart Sonic and press play button to activate

2. Download Playbrush app, connect Playbrush Smart Sonic via Bluetooth and brush’n’play.

Who are the Playbrush products for?

We are building Playbrush for children who are starting to brush their teeth independently. This is because we have seen the biggest problems with 3 to 10 year olds. While our games is designed for children up to 12 years old, we have received great feedback from teenagers, students, young professionals, parents and even grandparents, who all enjoy brushing with Playbrush.

Playbrush Smart and Playbrush Smart Sonic are suitable for ages 3+. If each child has their own toothbrush/ toothbrush head, they can set up their own profile in the apps, and then one Playbrush Smart/Playbrush Smart sonic can be shared by the whole family!

Which mobile devices are compatible with Playbrush?

Playbrush works with iOS *, Android ** and Amazon Kindle Fire devices.

Minimum Requirements:
Apple: iPhone 4S / iPad 3 and iOS 8.
Android: Android 4.4 KitKat with Bluetooth Low Energy (BLE).
Kindle: 4. Generation Kindle Fire HD (2014) and Fire OS 4.

The following devices, despite fulfilling most of the Playbrush minimum requirements, are not compatible: Wiko, Medion Lifetab Tablet & Huawei P8 lite

Which manual toothbrushes work with Playbrush Smart?

Playbrush works with 95% of all manual toothbrush – just pay attention that the handle is not too thick and has no suction cups.
You can also buy toothbrushes with the perfect Playbrush-fit in our webshop.

Which toothbrush heads are compatible with Playbrush Smart Sonic?

The brush heads have been exclusively designed for playbrush and are available in the playbrush webshop.

Do I have to buy a Playbrush for each of my children?

We recommend one Playbrush per child so that all functionalities of the Playbrush can be used optimally (e.g. In the future, only if each child has their own Playbrush, the cleaning units, which take place without using the app, can be optimally displayed in the statistics). To ensure that each family member has their own manual toothbrush or brush head, we recommend a separate dental plan for each child as well.

Basically up to 6 player profiles for different children can be created in the app.

What about the extra screen time?

We strongly believe in using technology for good, like using mobile applications for educational purposes, which we combine with gaming. Often it is possible to shorten screen time somewhere else, to use the limited time for relevant and positive applications. In our opinion, properly caring for teeth and toothbrushing outperforms the 4 min extra screen time per day significantly.

Is my smartphone/tablet safe?

During testing with hundreds of children we experienced no smartphone handling problems at all. Still, a mobile device is often at risk when being used. Therefore, we offer the Playbrush Smartphone Holder – a case for using mobile devices in the bathroom. This keeps your smartphone or tablet safe and stable while playbrushing.

Please click here to watch our tutorial how to use Playbrush!

Couldn’t we answer all your questions?

Please write an email to our Support Team.

Frequently Asked Questions

Click here for General FAQ
Click here for Technical FAQ
Click here for Game FAQ

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