Frequently Asked Questions

Frequently Asked Questions

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General Questions

What is Playbrush?

Playbrush is a unique smart device that connects easily to any manual toothbrush, transforming it into a gaming controller. It’s primary objective is to encourage children & young-at-hearts to playfully brush their teeth. With Playbrush we motivate children to brush regularly, for longer and with greater accuracy.

Why is Playbrush special?

Playbrush is a highly interactive game (action & reaction), which measures speed, duration and position to be able to get good brushing feedback. The algorithm is designed in a way that kids brush all around their mouth using an unique reward scheme (medals) makes kids want to come back (regularity).

How does Playbrush work?

It is a bit like magic: You simply place your normal manual toothbrush into the Playbrush gadget and immediately the toothbrush turns into a gaming controller. Now, you can start a Playbrush Game on a smartphone or tablet and the Playbrush device automatically connects. Henceforth, your children (and maybe even yourself) will be able to solve fun & instructional challenges whilst brushing their teeth. You will find further information in the Playbrush manual. 1. Put the toothbrush into Playbrush 2. Start the app on your phone 3. Start brushing as well as you can to score points 4. You are a star brusher

Who is Playbrush for?

We are building Playbrush for children who are starting to brush their teeth independently. This is because we have seen the biggest problems with 3 to 10 year olds. While our games is designed for children up to 12 years old, we have received great feedback from teenagers, students, young professionals, parents and even grandparents, who all enjoy brushing with Playbrush.

Where do I get my Playbrush?

Currently you can order Playbrush via our Webshop and buy it in selected stores as well. If you would like to be informed about new stores, sign up for our Newsletter.

Which mobile devices are compatible with Playbrush?

Playbrush works with iOS *, Android ** and Amazon Kindle Fire devices.

Minimum Requirements:
Apple: iPhone 4S / iPad 3 and iOS 8.
Android: Android 4.4 KitKat with Bluetooth Low Energy (BLE).
Kindle: 4. Generation Kindle Fire HD (2014) and Fire OS 4.

The following devices, despite fulfilling most of the Playbrush minimum requirements, are not compatible: Wiko, Medion Lifetab Tablet & Huawei P8 lite

Which manual toothbrushes work with Playbrush?

Playbrush works with 95% of all manual toothbrush – just pay attention that the handle is not too thick and has no suction cups.
You can also buy toothbrushes with the perfect Playbrush-fit in our webshop.

Does Playbrush work with an electronic toothbrush?

Yes! The Playbrush app and thus all games works with both the Playbrush Smart and the Playbrush Smart Sonic. Find all information here.

Do I have to buy a Playbrush for each of my children?

No, Playbrush is designed to be shared. Playbrush attached to different manual toothbrushes and tooth brushing apps allows players to create multiple profiles. 
As we were all born into families with multiple children, we know that it is often not possible to buy one device each.

What about the extra screen time?

We strongly believe in using technology for good, like using mobile applications for educational purposes, which we combine with gaming. Often it is possible to shorten screen time somewhere else, to use the limited time for relevant and positive applications. In our opinion, properly caring for teeth and toothbrushing outperforms the 4 min extra screen time per day significantly.

Is my smartphone/tablet safe?

During testing with hundreds of children we experienced no smartphone handling problems at all. Still, a mobile device is often at risk when being used. Therefore, we offer the Playbrush Smartphone Holder – a case for using mobile devices in the bathroom. This keeps your smartphone or tablet safe and stable while playbrushing.

Please click here to watch our tutorial how to use Playbrush!

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Frequently Asked Questions

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Click here for Technical FAQ
Click here for Game FAQ

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